Returns & Exchanges

At Mitchell Brands, we want you to be fully satisfied with your skincare journey, which is why we offer a 30-day return policy for products in their original, unused condition. If a product doesn't meet your expectations, our streamlined process ensures a quick resolution for your beauty needs.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Carefully pack the unopened items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our authorized distribution center.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.